Policy preview · Draft
Returns
Return eligibility, shipping costs, and how to request a return.
Return eligibility
You may request a return within 15 days of receiving your order. Items must be brand new and unused.
Return shipping
TUMZARO pays the return shipping costs for eligible returns for reasons unrelated to a product defect.
How to request a return
Contact TUMZARO customer support to request a return and obtain return instructions.
Contact usProduct issues
If your item arrives damaged, defective, or incorrect, contact TUMZARO customer support.
Contact us